Author Scott Armstrong

Robotic process automation (RPA) is software that aims to automate back-office work, eliminating the need for humans to perform mundane tasks like gathering and sorting data and freeing up their time to do more strategic work. Artificial intelligence (AI) is a computer system that is able to perform tasks that ordinarily require human intelligence. When brought together, these two powerful…

We’re all familiar with work that suffers from the three Rs - Routine, Repetitive, and Rules-driven. We’re also aware that this kind of work can not only be boring and demotivating but can also lead to errors that cause bigger problems further down the line. Enter RPA. Robotic Process Automation is software that aims to automate back office work, eliminating…